Latest in Retail
A consumer’s pain with Naivas Supermarket unilateral hike of price after receiving deposit
I, SK, an Advocate of the High Court of Kenya duly enrolled and admitted to practice…
COFEK Watch27 March 2026
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Retail
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- 13
- Covering
- 8 October 2023 – 27 March 2026
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2–12 of 13
Marketing2 December 2025
Why Carrefour Supermarket Remains Kenya’s Most Brazen Offender of Competition Law
Carrefour’s stores may gleam with European efficiency, but behind the polished aisles lies a retail giant…
2 min read
ICT29 September 2025
Safaricom for Whites? Pain of a Kenyan as raw hate and racism persists at Village Market, Nairobi
I’m writing to express my disappointment and frustration with the service I received at the Safaricom…
1 min read
Economy24 September 2025
Carrefour’s Global Footprint Shrinks as Regional Rivals Take Over
Dubai — Carrefour, once celebrated as the pioneer of the hypermarket concept and a defining global…
2 min read
COFEK Watch16 September 2025
Another day, it’s another complaint on Carrefour Kenya supermarket chain
Dear Carrefour Kenya Team, I am writing to follow up on my earlier complaint regarding my…
1 min read
Economy12 August 2025
Quickmart’s Customer Service Nightmare: When the Milk Turned Sour
What began as a routine milk purchase at Quickmart Buruburu spiraled into one of the supermarket’s…
1 min read
COFEK Watch17 February 2025
Fraud: Alleged faulty second-hand items being sold to Kenyans through Kilimall as new
On 17th February 2024, I ordered a 43″ Vitron TV via the Kilimall app via order…
3 min read
COFEK Watch27 January 2025
Is PropertyPro a genuine business or another fraud land-selling firm?
I wish you bring to your attention a matter of concern. There is a site going…
1 min read
Promoted Posts12 October 2023
Where to shop: List of major supermarkets in Kenya
There are several supermarkets. They include; Naivas Supermarkets Quickmart Supermarkets Chandarana Supermarkets. Eastmatt Supermarkets. Carrefour Supermarket….
1 min read
Retail11 October 2023
Outcry over rising cases of variance in shelf, till prices at Quickmart
Public outcry heightened Wednesday as complaints on the alleged variances in shelf and till prices at…
2 min read
Retail11 October 2023
Stop exploiting consumers and manufacturers, Cofek warns retailers
Our attention is drawn to the increasing number of complaints on retail chains taking advantage of…
1 min read
Retail11 October 2023
Why a shopper wants compensation for bad chicken at Naivas
Good morning? I’m a very loyal Naivas customer from the time Kasarani Naivas branch was operationalized. I…
2 min read