Latest in Digital
Bottled expatriate injustice at East African Breweries Ltd: What is going on?
EABL’s Decade of Disgrace: From Boardroom Racism to Data Leaks in the Cloud When the hashtag…
COFEK Watch7 May 2026
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Digital
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- 8 October 2023 – 7 May 2026
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Data25 January 2026
Consumer: Why I am unhappy with Airtel Kenya on their misleading data packages
Dear COFEK: I wish to formally lodge a complaint against Airtel Kenya regarding their failure to…
2 min read
COFEK Watch18 September 2025
Kenyans Raise Alarm Over Rising SMS Spam on Safaricom Network
Kenyans are voicing mounting frustration over what they describe as a growing tide of unsolicited text…
1 min read
COFEK Watch16 September 2025
Another day, it’s another complaint on Carrefour Kenya supermarket chain
Dear Carrefour Kenya Team, I am writing to follow up on my earlier complaint regarding my…
1 min read
COFEK Watch20 August 2025
Tale of a consumer conned online by counterfeiters who sold her “grade two” perfumes
As a law student, I believed my studies had equipped me with a healthy scepticism towards…
1 min read
Banking12 August 2025
Complaint about Housing Finance Kisumu branch on mishandling of a consumer loan
I write to formally and urgently lodge a complaint against HFC Bank – Kisumu Branch, regarding…
2 min read
Digital29 July 2025
Kenya’s New Gambling Bill: A Game-Changer or a Game-Stopper?
Kenya is on the verge of the biggest shake-up in its gambling industry in decades. The…
2 min read
COFEK Watch25 July 2025
Billions Remain in the Shadows as Auditor-General Uncovers Sh1.6 Bn REREC Scandal
In yet another explosive revelation shaking Kenya’s public finance management, the Auditor-General has flagged a staggering…
4 min read
COFEK Watch28 February 2025
How to top up a Telkom Kenya airtime from the M-pesa, PesaPal option
Go to the M-pesa Menu. Select Pay Bill. Enter Business No. 220220. Enter Account No. TELKXXXXXX…
COFEK Watch17 February 2025
Fraud: Alleged faulty second-hand items being sold to Kenyans through Kilimall as new
On 17th February 2024, I ordered a 43″ Vitron TV via the Kilimall app via order…
3 min read
Digital10 February 2025
Francis Kigai: Secondary school principal with mixed legacy at St Juliana’s Narati school
A section of parents of St Juliana Secondary School in Bungoma have asked authorities to investigate…
2 min read
Digital10 June 2024
Why Kenya Power must update its’ 7 million prepaid meters by November 2024
Kenya currently utilizes the Standard Transfer Specification (STS) compliant electricity prepaid meters owing to the security features…
2 min read