Cofek has received complaints from Hino vehicle owners which have either been grounded or are in-and-out of the garages mostly on manufacturer's defects.
In one case under our investigation, Hino Bus chassis number BFHYJLIH4E6000224 was modified and the capacity of 27 was upgraded to 33 by Skyline bodies, a bodybuilder hired by Hino Motors Ltd.
The financing by Tshusho Capital, with a strong link to Hino Motors raises concern.
From 2012 to date, Hino Motors have had a lot of recalls. Deceptively, the Kenyan office has continued to repair the vehicles at its' cost without replacing the entire vehicle in line with Article 46 of the Constitution and the Consumer Protection Act, 2012.
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