Cofek SG Stephen Mutoro and Infotrak CEO Angela Ambitho as research findings were released
On March 26, 2010 Consumers Federation of Kenya (Cofek) was registered as the apex and only Federation of consumers in Kenya. Today, we are 8 years old.
As we look back, with pride, and though it has been no walk in the park - Cofek is credited with many achievements. We are happy that consumer rights are constitutional rights under Article 46.
We will forever be grateful to former President Mwai Kibaki for assenting into law, the Consumer Protection Act 2012 in December 2013. On March 14, 2014 then Minister for Trade Moses Wetang'ula operationalized the Act.
Like other consumer organizations globally, Cofek is an advocacy federation that seek to protect people from corporate abuse like unsafe products, predatory lending, false advertising and pollution, among others.
Cofek has established close links with key regulatory bodies such as Communications Authority, Kenya Bureau of Standards, Central Bank of Kenya, Biosafety Authority, Kenya Civil Aviation Authority, Water Services Regulatory Board, Energy Regulatory Commission, KEPHIS, among others.
Cofek has previously applied many strategies - protests, litigation, campaigning and or lobbying. Cofek operates as more general consumer watchdog. Our equivalent is Consumers' Association in the UK, Consumers Federation of Australia, IDEC of Brazil, and many others in the US, India, Europe, Africa and Asia.
Cofek has continually, through social media pages, been providing consumers useful information through independent comparative surveys or test of products or services, involving different manufacturers or companies and service providers.
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