It is my great pleasure to extend a warm welcome to you on behalf of the Consumers Federation of Kenya (COFEK). I sincerely hope that you will benefit from your visit and from the services and links that this website has to offer.
COFEK is Kenya's independent, self-funded, multi-sectoral and non-profit Federation committed to consumer protection, education and business assessment and rating on consumerism and customer-care. The Federation was successfully registered on 26th March 2010 as a membership society under Cap. 108 Laws of Kenya. Our members are ordinary consumers and professionals spread across the country who see the need to support and own COFEK's vision, mission and values.
Last Updated on Wednesday, 21 September 2011 08:40
Our partners
Our partners
Ford Foundation
Got feedback? CRPI
Got feedback? CRPI
Have your say! You have procured an item or a service and you had or didn't have a good experience? Let us have your positive and negative views, if any about your consumer experience. Finally, which 3 top Kenyan media houses do you think offer extensive and incisive coverage on consumer affairs? Please send your observations to:
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or simply SMS us at 0715555550 or 0736965590
Consumers Federation of Kenya will undertake a Consumer Performance and Responsibility Index (CRPI) on the product of your choice. In order to inform our assessment, please send your raw views in confidence on any product:
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. CRPI is about your certification or lack of it. Take part now!
Last Updated on Sunday, 06 February 2011 08:34
Press releases
Press releases
Why Cofek is Opposed to Price Controls Bill Read more
“…the march of technology that has brought unparalleled abundance and opportunity to the consumer has also exposed him to new complexities and hazards. It has made his choices more difficult. It has made many of our laws more obsolete and has created the need for new legal remedies and safeguards. In short, we are faced with new problems of prosperity”, Lyndon Baines Johnson, 36th President of the USA, (1961 – 1963)
Kenya Consumer Do's
Be more alert and raise question(s) about the price and quality of goods and services you use
Assert yourself and act to ensure that you get a fair deal.
Be aware of the impact of your consumption on other citizens.
Understand the environmental consequences of your consumption.
Develop the strength and influence to promote and protect our interests.
Communicate to
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on your consumer experience - complaints, commendation and ratings
aise+interest+paid+on+deposits/-/1006/1148276/-/fkmblo/-/index.html Kenya Airways concludes staff evaluation http://www.capitalfm.co.ke/business/Kenyabusiness/Kenya-Airways-conc
ludes-staff-evaluation-5953.html Low rental income removes the shine from residential property http://www.businessdailyafrica.com/Corporate+News/Low+rental+income+
m/-/index.html AAK compiles report on regulating the built areas http://www.nairobistar.com/business/property/21673-aak-compiles-repo
rt-on-regulating-the-built-areas Africa now attracting a string of investors in tech markets http://www.theeastafrican.co.ke/business/Africa+now+attracting+a+str
Consumers Federation of Kenya
