Consumer Alert

Kenya Consumer do's

  • Be more alert and raise question(s) about the price and quality of goods and services you use

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It is my great pleasure to extend a warm welcome to you on behalf of the Consumers Federation of Kenya (COFEK). I sincerely hope that you will benefit from your visit and from the services and links that this website has to offer. Cofek is Kenya's independent, self-funded, multi-sectoral, non-political and non-profit Federation committed to consumer protection, education, research, consultancy, litigation, anti-counterfeits campaign and business assessment and rating on consumerism and customer-care issues.

Cofek works towards a fair, just and safe marketplace for all Kenyan and regional consumers. Cofek is the current host secretariat for 10-country member Eastern Africa Region Alliance of National Consumer Organizations (Earanco). Cofek was successfully registered on 26th March 2010 as a membership society under Cap. 108 Laws of Kenya. Our members are ordinary consumers and professionals spread across the country who see the need to support and own COFEK's vision, mission and values.

It is my great pleasure to extend a warm welcome to you on behalf of the Consumers Federation of Kenya (COFEK). I sincerely hope that you will benefit from your visit and from the services and links that this website has to offer. Cofek is Kenya's independent, self-funded, multi-sectoral, non-political and non-profit Federation committed to consumer protection, education, research, consultancy, litigation, anti-counterfeits campaign and business assessment and rating on consumerism and customer-care issues.

Cofek works towards a fair, just and safe marketplace for all Kenyan and regional consumers. Cofek is the current host secretariat for 10-country member Eastern Africa Region Alliance of National Consumer Organizations (Earanco).

Cofek was successfully registered on 26th March 2010 as a membership society under Cap. 108 Laws of Kenya. Our members are ordinary consumers and professionals spread across the country who see the need to support and own COFEK's vision, mission and values.

 

1st Annual Media Excellence Awards Winners

1st Annual Media Excellence Awards Winners

 

1st Annual Media Excellence Awards Winners

 

THE MEDIA ACT (CAP 411B)

THE MEDIA ACT (CAP 411B)
THE MEDIA ACT (CAP 411B)
 

1st Annual Media Awards

1st Annual Media Awards

 

1st annual media awards

Last Updated on Wednesday, 21 September 2011 08:40
 

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Got feedback? CRPI

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Have your say! You have procured an item or a service and you had or didn't have a good experience? Let us have your positive and negative views, if any about your consumer experience. Finally, which 3 top Kenyan media houses do you think offer extensive and incisive coverage on consumer affairs? Please send your observations to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or simply SMS us at 0715555550  or 0736965590

Consumers Federation of Kenya will undertake a Consumer Performance and Responsibility Index (CRPI) on the product of your choice. In order to inform our assessment, please send your raw views in confidence on any product: This e-mail address is being protected from spambots. You need JavaScript enabled to view it . CRPI is about your certification or lack of it. Take part now!

 

Last Updated on Sunday, 06 February 2011 08:34
 

Press releases

Press releases

Why Cofek is Opposed to Price Controls Bill Read more

Heads must roll on high petro prices Read more

Yes, Ruto is Gone But Implement his ideas at Higher Education ... Read-more

How Best to Reform Kenya's Health Insurance System Read-more 

Need for action on excess fluoride in Kenya's drinking water  Read-more

"The Star" Headline: "Mbuvi Kioko was in jail"Read more

Why Govt Must Never Arm Private Security Guards : Readmore

Mobile Phone Tariffs: 19 August 2010: Read more 

Last Updated on Monday, 09 May 2011 08:07
 

Kenya Consumer Do's

Kenya Consumer Do's


“…the march of technology that has brought unparalleled abundance and opportunity to the consumer has also exposed him to new complexities and hazards. It has made his choices more difficult. It has made many of our laws more obsolete and has created the need for new legal remedies and safeguards. In short, we are faced with new problems of prosperity”, Lyndon Baines Johnson, 36th President of the USA, (1961 – 1963)

Kenya Consumer Do's

  1. Be more alert and raise question(s) about the price and quality of goods and services you use
  2. Assert yourself and act to ensure that you get a fair deal.
  3. Be aware of the impact of your consumption on other citizens.
  4. Understand the environmental consequences of your consumption.
  5. Develop the strength and influence to promote and protect our interests.
  6. Communicate to This e-mail address is being protected from spambots. You need JavaScript enabled to view it on your consumer experience - complaints, commendation and ratings
Last Updated on Sunday, 25 July 2010 12:29
 
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